What we evaluate
Your full picture, not a checklist
We look at mood, sleep, focus, anxiety, trauma history, medical context, and medications you've already tried. No piece of the picture gets skipped.
Everyday care
Psychiatric Evaluation. Done the way it should be.
A full diagnostic workup with a board-certified physician or psychiatric nurse practitioner. We listen first, measure carefully, and leave you with a clear plan, not a 15-minute script.
How it works
Treatment, explained simply.
How long it takes
First visits can run up to 60 minutes
That's deliberate. Real psychiatric care can't happen in the 15-minute slots most clinics force on you.
What you walk out with
A working diagnosis and a real plan
By the end of the visit, you'll have a clear understanding of what's going on, what we recommend, and the next two or three steps in plain English.
Want to know what the visit itself is like? Read our guide on what happens at a psychiatric evaluation and how to prepare.
Is this right for you?
You may be an ideal candidate if any of these ring true.
- You've never had a real psychiatric workup, just primary-care prescribing.
- You suspect ADHD, anxiety, depression, bipolar, or trauma but want a proper diagnosis.
- You've been on medications for years and nobody has ever stepped back to look at the whole picture.
- You want a second opinion from a psychiatrist who treats patients on the floor, not a name on a website.
- You're starting fresh in a new state and need a real psychiatric home.
Frequently Asked Questions
A board-certified psychiatrist or a psychiatric nurse practitioner with prescriptive authority. Both are trained to diagnose and treat psychiatric conditions and to coordinate the rest of your care.
Primary care is wonderful for many things, but most PCPs have 15 minutes and limited training in psychiatric diagnosis. We spend up to 60 minutes and build the entire visit around the psychiatric workup.
No. You can self-schedule. We're happy to coordinate with a referring provider if you have one, and we accept records to make the visit more efficient.
We see patients at four clinics: Richmond, VA (11600 Busy Street, Suite 203, Richmond, VA 23236), American Fork, UT (456 E State Street, Suite 1400, American Fork, UT 84003), Decatur, GA (160 Clairemont Ave, Suite 200, Decatur, GA 30030) and Dallas, TX (8390 Lyndon B Johnson Freeway, Suite 500, Dallas, TX 75243). Secure video visits are also available, depending on your state.
Book online on our appointment page, or call us toll free at (800) 983-1974. You do not need a referral. Our team checks your insurance benefits before your visit.
Yes. Initial evaluations are available in person at our clinics or by secure video, depending on the state and the kind of medication that may be involved.
Most commercial plans and the Medicaid programs we participate in cover psychiatric evaluation. Medicare is not accepted at our Virginia clinic at this time. The plans we work with in each state are listed below. Our team verifies benefits before your visit so there are no surprises.
Virginia: Aetna, Anthem, Cigna, UnitedHealthcare, TRICARE, Virginia Medicaid and Sentara Health Plans. Texas: Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Humana, TRICARE, Medicare and Texas Medicaid. Utah: Aetna, Blue Cross Blue Shield and SelectHealth. Georgia: Cigna, with more plans coming soon. Coverage varies, so call to confirm coverage for your plan before your visit.
No. Medicare is not accepted at our Richmond, Virginia clinic at this time. Our Dallas, Texas clinic works with Medicare, so call to confirm coverage there.
Even if medication is the answer, the right medication starts with the right diagnosis. The evaluation is what makes everything that comes after actually work.
Most patients are seen within 3 to 5 business days. Telehealth slots open up first, but in-person availability is usually within the same window.
Insurance and coverage
Covered by most major plans, including Virginia Medicaid.
Our care coordinators verify benefits, submit prior authorizations, and coordinate every approval before you begin. Most consultations happen within 3 to 5 business days.
- Anthem
- Aetna
- Cigna
- BCBS
- UnitedHealthcare
- Medicaid
Don't see your plan? Call (800) 983-1974. We work with most insurers and can verify coverage in a single call.